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Hanse Mondial

Replacement & emergency transport

A bus for replacement services – at short notice, reliable, nationwide

Emergency transport within 24 hours or flexibly planned replacement services for up to 50,000 people – with a short response time and a single central contact.

When the plan falls apart, the bus is ready

With Hanse Mondial you can rent a bus for flexible replacement services at very short notice. To get vehicles on the road quickly, we draw – with short response times – on our Europe-wide network of over 10,000 vehicles through vetted partners.

Whether emergency bus transport, rail replacement services or a planned shuttle service: we handle the hire and provision of coaches and service buses of every size, including vetted, experienced drivers.

  • At short notice. Emergency transport even under time pressure – day and night.
  • Nationwide & Europe-wide. From a single bus to a complete fleet.
  • Vetted & safe. Modern buses, trained drivers.

Typical situations

When replacement services are needed

Whether the railway is on strike, flights are cancelled or public transport grinds to a halt: we get every passenger reliably to their destination – at short notice or as a planned alternative.

Rail disruption & strikes

Rail replacement services when trains are stopped or cancelled.

Flight cancellations

Transfers when flights are cancelled or the airspace is closed.

Public-transport outages

Emergency services during disruptions to local and long-distance public transport.

Planned large-scale operations

Scheduled replacement services with multi-leg routes and fixed departure times.

How it works

From the call to the rolling bus

Four steps, one contact. In acute situations there are no detours – for planned replacement services we fine-tune routes and departure times in advance.

  1. 1

    You get in touch

    By phone or enquiry – at night and on weekends too. We take down the route, the number of passengers and the time window.

  2. 2

    We tap the network

    With a short response time we draw on over 10,000 vehicles through vetted partners across Europe and secure the number of buses needed.

  3. 3

    Coordination from a single source

    One central contact plans routes, drivers and vehicles – with an on-site control desk on request.

  4. 4

    The bus rolls

    The vehicles set off. Live tracking and reporting via our Hanse MMS can be added at short notice.

24 h
Response even in an emergency
10,000+
vehicles through vetted partners
50,000
People at large-scale operations
A Hanse Mondial coach provided for short-notice replacement services

Straightforward help in an emergency

Always reachable – even under pressure

When you call for an emergency bus, we guarantee help nationwide. Even in difficult, unforeseen situations we get every passenger to their destination – whether a disruption in local and long-distance transport, a strike on the bus, rail or air network, flight cancellations or closed airspace. At airports across Germany we are an experienced partner for straightforward bus replacement services.

  • Short-notice replacement services even for large groups
  • An experienced partner at German airports
  • For private groups, business customers and tour operators

Full flexibility

What you can rely on

  • Short response time – in an emergency and for unforeseen situations.
  • The right replacement service across Europe, even with a large fleet.
  • Every vehicle type with flexible equipment options.
  • One central contact for planning, coordination and handling.
  • An on-site control desk whenever the situation calls for it.
  • An experienced partner for airports, railways and tour operators.
Coordinated bus fleet with an on-site marshal

Network & control

Your all-round partner for a smooth operation

With a short response time we draw on over 10,000 vehicles through vetted partners across Europe and find the number of buses needed at any time of day – with trained drivers and direct routes without lengthy detours. Throughout, you always have just one central contact. If necessary we set up an on-site control desk at short notice and stay reachable around the clock in the back office. App-based tracking together with reporting via our Hanse MMS can be added on request.

  • One central contact – wherever and whenever
  • On-site control desk and a 24-hour back office
  • Live tracking and reporting via Hanse MMS

Vehicle overview

The right size for every replacement service

From the minibus and the coach to the double-decker, we organise the number of buses needed at short notice. Depending on the route and the group, we pick the right capacity.

Your personal contacts

Our sales team has handled the worst-case scenario many times before: rail replacement services, flight cancellations and spontaneous transfers. Tell us about your situation – we will put together an individual quote.

Rent a bus for replacement services

Whether emergency transport within 24 hours or a planned replacement solution – just let us know and we will take care of the rest.

Request a free quote now