Reference · Trade-show shuttle
Shuttle Service for IMEX Frankfurt
Two years running, the complete bus logistics around IMEX – for over 3,500 international hosted buyers, coordinated from a single source.
About IMEX 2023
Where the MICE industry meets
Each year, the global events and tourism industry gathers at IMEX in Frankfurt – the international exhibition for the conference, meeting, event and incentive sectors. This year around 9,000 participants from over 100 countries attended.
For the second consecutive year, we at Hanse Mondial managed all bus logistics for IMEX, providing transport for over 3,500 international hosted buyers. Here is an overview of the challenges we faced and the solutions we put in place.
IMEX 2023 in numbers
Four days, one well-rehearsed team
- 3,500+
- Hosted buyers
- 260
- Transfers
- 221
- Vehicles
- 4
- Days of logistics
Challenge & solution
What was tricky – and how we solved it
An international trade show leaves no room for loose ends. For every hurdle we had a clear plan – here they are, side by side.
- Challenge
Arrivals bunched on Monday – including flight delays that pushed back the whole schedule.
Our solutionFlexibility on site thanks to our own fleet, so participants never faced long waiting times.
- Challenge
Last-minute changes with a knock-on effect on routes and timings.
Our solutionEarly planning with enough lead time, plus a briefing for everyone involved (Hanse Mondial team, bus and van drivers, hostesses).
- Challenge
25 different hotels and guests from over 100 countries, all to be brought together.
Our solutionHostesses at every touchpoint on site (together with agency ucm) to make each guest’s arrival as relaxed as possible.
- Challenge
Coordination with airports and train stations – and having every permit in hand on time.
Our solutionEarly alignment with airports and stations, plus a technical solution to check guests in on the spot.
On video
IMEX 2023 Frankfurt on video
A few impressions from the assignment on site – see how our shuttle operation runs at IMEX.
Planning a trade-show shuttle?
Let us advise you. We are happy to put together a no-obligation quote for your bus logistics.