Replacement & emergency transport
A bus for replacement services: at short notice, reliable, nationwide
Emergency transport within 24 hours or flexibly planned replacement services for up to 50,000 people, with a short response time and a single central contact.
When the plan falls apart, the bus is ready
With Hanse Mondial you can rent a bus for flexible replacement services at very short notice. To get vehicles on the road quickly, we draw, with short response times, on our Europe-wide network of over 10,000 vehicles through vetted partners.
For emergency bus transport, rail replacement services or a planned shuttle service, we handle the hire and provision of coaches and service buses of every size, including vetted, experienced drivers.
- At short notice. Emergency transport even under time pressure, day and night.
- Nationwide & Europe-wide. From a single bus to a complete fleet.
- Vetted & safe. Modern buses, trained drivers.
Typical situations
When replacement services are needed
Rail strikes, cancelled flights or public transport grinding to a halt: we get every passenger reliably to their destination, at short notice or as a planned alternative.
Rail disruption & strikes
Rail replacement services when trains are stopped or cancelled.
Flight cancellations
Transfers when flights are cancelled or the airspace is closed.
Public-transport outages
Emergency services during disruptions to local and long-distance public transport.
Planned large-scale operations
Scheduled replacement services with multi-leg routes and fixed departure times.
How it works
From the call to the rolling bus
Four steps, one contact. In acute situations there are no detours, and for planned replacement services we fine-tune routes and departure times in advance.
- 1
You get in touch
By phone or enquiry, at night and on weekends too. We take down the route, the number of passengers and the time window.
- 2
We tap the network
With a short response time we draw on over 10,000 vehicles through vetted partners across Europe and secure the number of buses needed.
- 3
Coordination from a single source
One central contact plans routes, drivers and vehicles, with an on-site control desk on request.
- 4
The bus rolls
The vehicles set off. Live tracking and reporting via our Hanse MMS can be added at short notice.
- 24 h
- Response even in an emergency
- 10,000+
- vehicles through vetted partners
- 50,000
- People at large-scale operations
Straightforward help in an emergency
Always reachable, even under pressure
When you call for an emergency bus, we guarantee help nationwide. Even in difficult, unforeseen situations we get every passenger to their destination: a disruption in local and long-distance transport, a strike on the bus, rail or air network, flight cancellations or closed airspace. At airports across Germany we are an experienced partner for straightforward bus replacement services.
- Short-notice replacement services even for large groups
- An experienced partner at German airports
- For private groups, business customers and tour operators
Full flexibility
What you can rely on
- Short response time, in an emergency and for unforeseen situations.
- The right replacement service across Europe, even with a large fleet.
- Every vehicle type with flexible equipment options.
- One central contact for planning, coordination and handling.
- An on-site control desk whenever the situation calls for it.
- An experienced partner for airports, railways and tour operators.
One contact person for your entire project
Tell us about your plan. We'll put together a non-binding offer and take care of the rest.
Network & control
Your all-round partner for a smooth operation
With a short response time we draw on over 10,000 vehicles through vetted partners across Europe and find the number of buses needed at any time of day, with trained drivers and direct routes without lengthy detours. Throughout, you always have just one central contact. If necessary we set up an on-site control desk at short notice and stay reachable around the clock in the back office. App-based tracking together with reporting via our Hanse MMS can be added on request.
- One central contact, wherever and whenever
- On-site control desk and a 24-hour back office
- Live tracking and reporting via Hanse MMS
Vehicle overview
The right size for every replacement service
From the minibus and the coach to the double-decker, we organise the number of buses needed at short notice. Depending on the route and the group, we pick the right capacity.
Minibus up to 17 seats 
Coach up to 58 seats 
Articulated bus up to 140 passengers 
Double-decker up to 80 seats Longer bar = more seats. We mix them into a fleet as required.
Your personal contacts
Our sales team has handled the worst-case scenario many times before: rail replacement services, flight cancellations and spontaneous transfers. Tell us about your situation and we will put together an individual quote.
- Phone:
- 0800 8 55 98 90
- E-mail:
- info@hansemondial.de
Rent a bus for replacement services
Emergency transport within 24 hours or a planned replacement solution, just let us know and we will take care of the rest.