Section 1
Name and contact details of the controller
Hanse Mondial GmbH
Spaldingstraße 68
20097 Hamburg
Managing Directors: Emmanuel Stover, Tobias Warnecke
When contacting the data protection officer, please state the company to which your
enquiry relates. Please refrain from enclosing sensitive information such as a copy of an
identity card with your request.
Section 2
Collection and storage of personal data; the nature and purpose of their use
a) When visiting the website
Whenever you access our website, the browser used on your end device automatically sends
information to our website's server. That information is temporarily stored in what is
called a “log file”. The following information is thereby collected without any action on
your part and stored until it is automatically deleted:
- Name of the accessed file
- Date and time of access
- Volume of data transferred
- Notification whether access was successful
- Description of the type of web browser used
- Operating system used
- Site visited previously
- Provider
- Your IP address
The above data will be processed by us for the following purposes:
- To ensure a smooth-running website connection,
- To ensure comfortable use of our website,
- To analyse system security and stability, and
- for further administrative purposes.
The legal basis for the data processing is Art. 6 (1) (f) of the GDPR. Our legitimate
interest arises from the data collection purposes listed above. On no account will we use
the collected data for the purpose of making inferences about your identity. We also use
cookies as well as analysis and marketing services when you visit our website. You can
find more detailed explanations on this subject under points 5 – 12 of this Privacy
Policy.
b) When using our contact form
For questions of any kind, we offer the option of contacting us via a form provided on
the website. In doing so, it is necessary to provide your name, a valid e-mail address
and your specific enquiry so that we know who the enquiry is from and can answer it.
Further information can be provided voluntarily.
The personal data collected by us for the use of the contact form will be automatically
deleted after your request has been fulfilled, unless another legitimate basis (e.g., a
specific order) justifies further processing.
Data processing for the purpose of establishing contact is carried out on the basis of
your specific enquiry, pursuant to Art. 6 (1) (b) of the GDPR.
c) When using our newsletter
On our website, you have the option of subscribing to a free e-mail newsletter. If you
register for the newsletter, the data from the input mask will be transmitted to us.
In addition, the following data are collected on registration:
- IP address of the accessing computer
- Date and time of registration
Your consent to the data processing will be obtained in the course of the registration
process and reference will be made to this Privacy Policy.
If you commission us with the provision of services and provide us with your e-mail
address, it may subsequently be used to send you newsletters. In such a case, only direct
advertising for our own similar goods or services will be sent via the newsletter.
No data are transferred to third parties in connection with the processing of data for
sending out newsletters. The data are used exclusively for sending out the newsletter.
The purpose of collecting the user's e-mail address is to deliver the e-mail newsletter.
The collection of other personal data during the registration process serves to prevent
misuse of the services or the e-mail address used.
The data are deleted as soon as they are no longer required to achieve the purpose for
which they were collected. The user's e-mail address will thus be stored for as long as
their subscription to the newsletter is active.
Any other personal data collected during the registration process are usually deleted
after a period of seven days.
The subscription to the newsletter can be cancelled by the user concerned at any time. A
link for this purpose can be found in each newsletter. The link also enables a user to
revoke their consent to the storage of personal data collected during the registration
process.
The legal basis for processing data after the user has registered for the newsletter is
the user's consent (Art. 6 (1)(a) GDPR). The legal basis for sending the newsletter as a
result of the sale of goods or services is Art. 6 (1)(f) in conjunction with Section 7
(3) of the German Unfair Competition Act (UWG).
d) When you place an order
In the event that you place an order with us, we will store your personal data – usually,
in addition to your name, the contact details for invoicing, as well as the telephone
number of, if necessary, a further contact person for processing the order. The storage
period for these data will be in conformity with the applicable legal regulations. The
basis for the data storage is Art. 6 (1)(b), as well as Section 14b of the German
Turnover Tax Act (UStG).
In order to fulfil the contractual relationship, we may transfer contact details
(usually only the name and mobile number) of the Customer and of the contractor
commissioned by us (e.g., the contact details of the bus driver) to the other party
involved, pursuant to Art. 6 (1)(b) of the GDPR; this may also include transfer to other
EU countries (e.g., in the case of orders in Switzerland).
Section 3
Data transfer
We will not transfer your personal data to third parties for any purposes other than
those set out in this Privacy Policy. We will only transfer your personal data to third
parties if:
-
you have given your express consent to this, pursuant to Art. 6 (1)(a) of the GDPR,
-
the data transfer is legally permissible and necessary for fulfilling the contractual
relationship with you, pursuant to Art. 6 (1)(b) of the GDPR,
-
in the case that there is a legal obligation to transfer the data, pursuant to Art. 6
(1)(c) of the GDPR, and
-
the transfer is necessary to protect our legitimate interests pursuant to Art. 6
(1)(f) of the GDPR and there is no reason to assume that you have an overriding
legitimate interest in the non-transfer of your data.
Section 4
Cookies
In some areas of our website, we use what are called “cookies”. Such file elements enable
your computer to be identified as a technical device during your visit to this website in
order to make it easier for you to use our services – also on repeat visits.
However, you usually have the option of setting your internet browser so that you are
informed of the presence of cookies, allowing you to enable or disable them, or delete
existing cookies.
Please use the Help function of your internet browser to obtain information on how to
change these settings. We hereby draw your attention to the fact that individual
functions of our website may not work if you deactivate the use of cookies.
Cookies do not allow a server to read private data from your computer, or the data stored
by another server. They do not cause any damage to your computer and do not contain
viruses. Unless specifically regulated below, we base our use of cookies on Art. 6 (1)(f)
of the GDPR. The purpose of the processing is to improve the functioning of our website.
It is therefore necessary for the protection of our legitimate interests.
Section 5
Use of Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc., 1600
Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google is certified under the Privacy Shield agreement and thus offers a guarantee of
compliance with European data protection law (see
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ).
Google Analytics uses “cookies” – text files that are placed on your computer and enable
an analysis of the use of the website. The information generated by the cookie about your
use of this website will usually be transmitted to a Google server in the USA and stored
there. However, due to the activation of IP anonymisation on this website, your IP
address will be shortened beforehand by Google within Member States of the European Union
or in other signatory states to the Agreement on the European Economic Area. Only in
exceptional cases will the full IP address be transferred to a Google server in the USA
and shortened there. Google will use this information on our behalf, for the purpose of
evaluating your use of the website, compiling reports on website activity and providing
other services to us relating to website activity and internet usage. The IP address
transmitted by your browser in the context of Google Analytics will not be combined with
other data by Google. You can prevent the storage of cookies by selecting the appropriate
settings in your browser software; however, we hereby draw your attention to the fact
that, in that case, you may not be able to make full use of all the functions of this
website. You can also prevent the data generated by the cookie and relating to your use
of the website (including your IP address) from being collected by Google and prevent the
processing of those data by Google through downloading and installing the browser plugin,
which is available at the following link: (
http://tools.google.com/dlpage/gaoptout?hl=en ).
We hereby draw your attention to the fact that Google Analytics has been extended by the
code “gat._anonymizeIp();” on this website, to ensure the anonymised collection of IP
addresses (or what is called “IP masking”).
You can also prevent Google Analytics from collecting your data by clicking on the link
below. An opt-out cookie will then be set, which prevents any further collection of your
data when visiting this website. This procedure is particularly advisable when accessing
our website via mobile devices.
For further information on terms of use and data protection, please visit
www.google.com/analytics/terms/en.html or
www.google.com/intl/en/analytics/privacyoverview.html.
We base the use of the aforementioned analysis tool on Art. 6 (1)(f) of the GDPR: the
data processing is carried out to analyse user behaviour and is therefore necessary for
the protection of our legitimate interests.
Section 6
Google Ads conversion tracking
Our website uses Google Ads conversion tracking. The provider is Google Inc., 1600
Amphitheatre Parkway, Mountain View, CA 94043, United States.
Google Ads is an online advertising programme. As part of the online advertising
programme, we work with conversion tracking. When you click on an ad placed by Google, a
cookie for conversion tracking is set. Cookies are small text files that your web browser
stores on your end device. Google AdWords cookies lose their validity after 30 days and
are not used for the personal identification of users. The cookie allows Google and us to
recognise that you have clicked on an ad and were redirected to our website.
Each Google Ads customer receives a different cookie. The cookies cannot be tracked
across the websites of Ads customers. Conversion cookies are used to compile conversion
statistics for Ads customers who use conversion tracking. Ads customers learn how many
users clicked on their ad and were redirected to pages with a conversion tracking tag.
However, Ads customers do not receive any information that allows users to be personally
identified. If you do not wish to take part in tracking, you can object to this use. To
do so, deactivate the conversion cookie in the user settings of your browser. This means
that you will also not be included in the conversion tracking statistics.
The storage of “conversion cookies” is based on Art. 6 (1)(f) of the GDPR. As the website
operator, we have a legitimate interest in analysing user behaviour in order to optimise
both our web offering and our advertising.
Details on Google Ads and Google conversion tracking can be found in Google's privacy
policy:
https://www.google.de/policies/privacy/.
With a modern web browser, you can monitor, restrict or prevent the setting of cookies.
Deactivating cookies may result in limited functionality of our website.
Section 7
Use of Facebook plugins
A Facebook “Share Button” from Facebook Inc., 1601 South California Avenue, Palo Alto, CA
94304, USA (“Facebook”) is integrated into this page. You can recognise that button on
this page by the Facebook logo.
The Facebook “Share Button” is set up in accordance with the data protection regulations.
Only if you click on the Facebook “Share Button” on this page (and only then) will a
direct connection be established between your browser and the Facebook server. Facebook
will thereby receive the information that you have accessed a corresponding page of the
online offering from your IP address. If you are not a member of Facebook, it is still
possible that Facebook may obtain and store your IP address. If you click on the Facebook
“Share Button” while you are logged into your Facebook account, you can link the contents
of our pages to your Facebook profile. In that case, Facebook can assign the visit to
your user account. If you are a Facebook member and do not want information about your
visit to our website to be passed on to Facebook, you must log out of Facebook before
visiting our website.
We hereby draw your attention to the fact that, as the provider of the website, we have
no knowledge of the contents of the data transmitted or of its use by Facebook. You can
find the purpose and scope of the data collection and the further processing and use of
the data by Facebook, as well as your rights in this regard and setting options for
protecting your privacy, in Facebook's privacy policy at
http://de-de.facebook.com/policy.php .
We base this use of data on Art. 6 (1)(f) of the GDPR: the said data processing is
necessary for the needs-based design of our website and is therefore necessary for the
protection of our legitimate interests.
Section 8
Leadinfo
We use the lead generation service provided by Leadinfo B.V., Rotterdam, Netherlands. It
recognises visits from companies to our website based on IP addresses and shows us
publicly available information about them, such as company names or addresses. In
addition, Leadinfo sets two first-party cookies to evaluate user behaviour on our website
and processes domains from form entries (e.g., “leadinfo.com”) in order to correlate IP
addresses with companies and to improve its services. Further information can be found at
www.leadinfo.com. On this page:
www.leadinfo.com/en/opt-out you have an
opt-out option. In the event of an opt-out, your data will no longer be recorded by
Leadinfo.
Section 9
Rights of the data subject
As a data subject, you have the following rights:
a) The right of access: You have the right to request confirmation from us as to whether
or not personal data relating to you are being processed.
b) The rectification/erasure/restriction of processing: Furthermore, you have the right
to require us to do the following:
-
to promptly correct inaccurate personal data relating to you (the right to
rectification);
-
to promptly erase personal data relating to you (the right to erasure); and
- to restrict the data processing (the right to restriction of processing).
c) The right to data portability: You have the right to receive personal data relating to
you that you have provided to us in a structured, commonly used and machine-readable
format and to transfer those data to another data controller.
d) The right of withdrawal: You have the right to withdraw your consent at any time. A
revocation of consent shall not affect the legitimacy of the processing carried out on
the basis of the consent up to the time of revocation.
e) The right of objection: If the processing of personal data relating to you is
necessary for the performance of a task carried out in the public interest (Art. 6
(1)(e) GDPR) or for the protection of our legitimate interests (Art. 6 (1)(f) GDPR), you
have the right to declare your objection to the said processing.
f) The right to lodge a complaint: If you consider that the processing of personal data
relating to you infringes the GDPR, you have the right to lodge a complaint with a
supervisory authority, without prejudice to other legal remedies.
Section 10
Embedded YouTube videos
We embed YouTube videos on our website. The operator of the corresponding plugins is
YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a website with
the YouTube plugin, a connection to YouTube servers is established. This tells YouTube
which websites you are visiting. If you are logged into your YouTube account, YouTube can
assign your surfing behaviour to you personally. You can prevent this by logging out of
your YouTube account first.
Whenever a YouTube video starts playing, the provider uses cookies that collect
information on user behaviour.
Anyone who has deactivated the storage of cookies for the Google Ad programme can expect
to be free of such cookies while watching YouTube videos. However, YouTube also stores
non-personal usage information in other cookies. If you wish to prevent this, you must
block the storage of cookies in the browser.
Further information on YouTube's data protection policy can be found in the provider's
privacy policy at:
https://policies.google.com/privacy?hl=en-US
Section 11
Changes to this Privacy Policy
We reserve the right to adjust this Privacy Policy in the event of any changes in the
legal situation, to the service or to the data processing. However, this shall only apply
with regard to declarations on data processing. Insofar as user consents are required or
components of this Privacy Policy contain provisions of the contractual relationship with
the users, such changes will only be made with the consent of the users.
Users can regularly visit this Privacy Policy to stay informed about any changes.